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University of New Orleans

The University of New Orleans hired JMH Consulting to help in the re-visioning of UNO’s continuing and professional education. For many years the University had a fairly large division, the Metropolitan College, which created and managed continuing and professional education.  Due to the unprecedented 2009/10 cuts to the University’s State appropriation, the entire Metropolitan College was eliminated. UNO wanted to re-launch so that:

  • The department aligned with the UNO brand and mission
  • The programs offered were profitable and met a need in the community.

JMH worked with UNO on a consulting project to help achieve the above goals. The project included:

  • Secondary market research to identify industries with potentially high training demand
  • Competitor research to clarify how UNO should be positioned within the market
  • A strategic planning session to help craft preliminary:
  • Mission, vision, and values statement
  • Guiding principles for the selection of new programs

JMH provided UNO with a nearly 40 page Program Roadmap, which is now being used to help craft the strategy for the launch of UNO’s Continuing and Professional Education.